• FAQs
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  • 1. How much does it cost to create a sign?

    A sign is not a standard thing, as there are many types and sizes available, and each sign is customized to suit your needs. If you’d like to request a quote, contact us to discuss your project.

  • 2. What is the printed vinyl used for window graphics that allows people to see through the glass when inside the building, while people standing outside only see the graphics?

    It’s called perforated vinyl. The way it works is when there is more light outside than inside, the people outside will see the graphics and not be able to see inside (and vice versa).

  • 3. I need to change the information displayed on my pylon sign – how can I do this?

    Fortunately, you only need to update the face of the pylon sign, rather than replace the whole structure. We can create and install a new pylon sign face for you. Contact us for more information.

  • 4. How much does a vehicle wrap cost?

    That depends on the type of car and the scope of the project. The cost of wrapping a car will be different than wrapping a large truck, as larger vehicles will require more material and installation time. Full coverage wraps will also cost more than vehicle lettering or a decal. Contact us with details about your project and we’ll provide an estimate.

  • 5. How much do banners cost?

    Again, it depends on the size and scope of the project. We can make vinyl banners in any size. Roll-up banners are available in three standard sizes (24”, 33”, and 60”). Contact us with details about your project and we’ll provide an estimate.

  • 6. How large should my sign’s lettering be?

    It should be large enough that it’s visible at a distance. Lettering should be about 1” in size for 10 feet back. Lettering for outdoor building signs should obviously be much larger to ensure it’s visible from the road.

  • 7. Do you service signs that need to be repaired?

    Yes, we do. Please contact us and send an image of the sign that you want us to service and detail what’s wrong with the sign.

  • 8. Do you install signs?

    Yes, we install the signs that we’re contracted to create. Send an image of the where you’d like your new sign installed, so we can gauge its accessibility and what equipment is needed. For example, if your sign needs to be installed a in high place, we may need a ladder truck or a crane.

  • 9. Do you create lobby signs / reception signs / logo signs for offices?

    Yes, we do. Send us your logo as a business card or .png / .jpg file (PowerPoint and Word documents are low resolution and are not usable). Also, send us an image of the wall where the reception sign will be installed so we can create a mock-up illustrating how it will look on your wall. This will allow you to see if you need a larger or smaller sign, and allow us to provide an accurate estimate for the cost of supplies and installation.

  • 10. What file formats do I need to provide when ordering a sign?

    Acceptable file types include: .pdf, .eps, .ai, .tiff, and .jpeg. We prefer to receive vector images (Illustrator, Indesign and FlexiSign) are examples of vector images.

  • 11. What is a “proof”?

    A proof is the final approval sheet that each customer is required to accept before production can begin on their sign. The proof shows the sign material, sign information (if any is to be applied on the sign), the dimensions, and the placement of sign (where it is to be installed).

  • 12. Why do I need to look at a proof if I've already given you everything I need to have done?

    It’s important that you look at your proof to ensure that it’s exactly what you want and there are no spelling mistakes, the phone number and other information are correct, the material is correct, etc.

  • 13. How do I go about getting an estimate for my sign?

    Contact us and share the details of your signage project. You should provide your logo artwork, an image of a similar sign to what you want made, an image of where you’d like your sign to be installed, and the dimensions of your sign. If you’d like an existing sign to be modified, send us an image of that sign as well.

  • 14. How long will it take for you to create my sign?

    It depends on the type of sign you want and if your sign requires a permit. If you require a permit, we need to obtain the permit before production can begin. Reception signs and channel letter signs typically take around three weeks to produce, once the proof has been approved. Pylon signs typically take four to six weeks to produce, once the proof has been approved. Banners, roll-up banners, and decals can be made in about two days.

  • 15. Do I need a lighted sign for my business?

    Not always – it depends on the type of business you own and your hours of operation. Ask yourself if you need your sign to be illuminated or not. For example, if your business is open late at night or is in an area where there isn’t a lot of light, an illuminated sign will improve visibility and help customers find your business. In contrast, if your business closes at 5p.m., or if your business is in a well-lit area, you probably don’t need an illuminated sign.

  • 16. What kind of vinyl do you use when creating vehicle wraps?

    We use 3M vinyl wraps. We only use the leading vehicle wrap products, such as 3M IJ180cv3 vehicle grade vinyl and 3M IJ8518 over laminate.

  • 17. What kind of a deposit you require?

    We require a 50% deposit upon accepting the estimated cost, and the remaining balance upon project completion.

  • 18. Do I need a permit for my sign?

    Every sign requires a permit, as per City Hall - especially new signs. We can help you navigate the permit process.

  • 19. If I am getting a vehicle wrap made, how long will it take to complete?

    In the winter, it would be best to wash the car (basic wash) and leave it in our shop over night to climatize, so in the morning we can start working on a warm car as oppose to a cold car. The vinyl application will take 2 days for a full wrap and it would be best if we can keep the car indoors overnight. Decals may take anywhere from 2 hours to a full day, depending on the amount and layout.

  • 20. How can I remove vinyl letters and graphics from my glass doors and windows?

    We provide this service. However, if you would like to try to remove a car wrap yourself, you would need to work indoors with a heat gun, a plastic scraper, and have Rapid Tac Remover to remove all the glue residue. If it’s an outdoor sign and you’d like the vinyl removed, we would need to bring the sign indoors to perform the work.

  • 21. Will a vinyl wrap damage my paint after I remove the wrap?

    No, the vinyl wrap will actually protect the paint from fading. It can also prevent rusting (because it chokes the oxygen and will not allow rust to form) and some minor chips from occurring.

  • 22. What kind of materials do you use to create a custom sign?

    This depends on the application – whether your sign will be installed inside or outside, whether you want it to be long-lasting or temporary, etc. There are also different variations of the same material, such as different opacities and grades of vinyl. We can provide a telephone consultation to help you select the right material for your sign.

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