Sign Source Solution

Signage FAQs

  • FAQs
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  • 1. How much does it cost to do a sign?
     

    A sign is not a standard thing, it could be a parking sign or a pylon sign - what are the dimension of the sign, we cannot see what you're looking at - please forward us a picture.

  • 2. What is the printed vinyl used for window graphics that allows people to see through the glass when inside the building, while people standing outside only see the graphics?
     

    It’s called perforated vinyl. The way it works is when there is more light outside than inside, the people outside will see the graphics and not be able to see inside (and vice versa).

  • 3. I need to change the information displayed on my pylon sign – how can I do this?
     

    Fortunately, you only need to update the face of the pylon sign, rather than replace the whole structure. We can create and install a new pylon sign face for you. Contact us for more information.

  • 4. How much does a vehicle wrap cost?
     

    That depends on the type of car and the scope of the project. The cost of wrapping a car will be different than wrapping a large truck (Flat surface opposed to curvy fenders), However, the larger vehicles will require more material and installation time. Full coverage wraps will also cost more than vehicle lettering or a decal because we remove door handles, lights, windshield washer snout, molding etc. to create a flawless coverage, We also use a complete panel for each door, hood panel without seams. Contact us with details about your project and we’ll provide an estimate.

  • 5. How much do banners cost?
     

    Again, it depends on the size and scope of the project. We can make vinyl banners in any size. Roll-up banners are available in three standard sizes (24”, 33”, and 60”). Contact us with details about your project and we’ll provide an estimate.

  • 6. How large should my sign’s lettering be?
     

    It should be large enough that it’s visible at a distance. Lettering should be about 1” in size for 10 feet back. Lettering for outdoor building signs should obviously be much larger to ensure it’s visible from the road.

  • 7. Do you service signs that need to be repaired?
     

    Yes, we do. Please contact us and send an image of the sign that you want us to service and detail what’s wrong with the sign.

  • 8. Do you install signs?
     

    Yes, we install the signs that we’re contracted to create. Send an image of the where you’d like your new sign installed, so we can gauge its accessibility and what equipment is needed. For example, if your sign needs to be installed a in high place, we may need a ladder truck or a crane.

  • 9. Do you create lobby signs / reception signs / logo signs for offices?
     

    Yes, we do. Please send us your logo in a high resolution format ( .pdf .eps. tiff or .ai for example) as a business card or .png / .jpg file (PowerPoint and Word documents are low resolution and are not usable). Also, send us an image of the wall where the reception sign will be installed so we can create a mock-up illustrating how it will look on your wall. This will allow you to determine the best size for the space available – and you decide whether you need a larger or smaller sign, and it will also allow us to provide more of an accurate estimate for the cost of the supply and install.

  • 10. What file formats do I need to provide when ordering a sign?
     

    Acceptable file types include: .pdf, .eps, .ai, .tiff, and .jpeg. We prefer to receive vector images (Illustrator, Indesign and FlexiSign) are examples of vector images.

  • 11. What is a “proof”?
     

    A Mock-up (the same) – it includes a lot of important info like, dimensions, type of material, thickness, space to the wall, illumination, front view, cross section view, install details, please refer to example attached – “CML Mockup 21-FEB-19

  • 12. Why do I need to look at a proof if I've already given you everything I need to have done?
     

    This help us to make a mock-up and for you to see what is the preferred size of the sign (dimensions) - also helps our installers to place it on the wall - as customer request (height above desk etc.).

  • 13. How do I go about getting an estimate from you?
     

    We would need to know the sign dimension, image of the wall, building or vehicle, logo artwork, dimension of the wall / building, illumination required Yes/No, type of sign – for example Ground sign, channel letter sign, sign box, reception sign etc. for a vehicle we would need the year, make and model, are you looking to do decals or a full wrap (full coverage) or somewhere in between, do you have a concept in mind? Please share things that you have seen and liked, did you look at our website and seen something that you liked? What is the name of that customer; everything is done for the individual customer and is unique. We do not have anything ready; we make signs as per customer requests.

  • 14. How long does it take for you to create my sign?
     

    Anywhere from a day (few hours) to a week or 3 weeks (depends on complexity, size, work is in the queue).

  • 15. Do I need a lighted sign for my business?
     

    Not always – it depends on the type of business you own and your hours of operation. Ask yourself if you need your sign to be illuminated or not. For example, if your business is open late at night or is in an area where there isn’t a lot of light, an illuminated sign will improve visibility and help customers find your business. In contrast, if your business closes at 5p.m., or if your business is in a well-lit area, you probably don’t need an illuminated sign.

  • 16. What kind of vinyl do you use when creating vehicle wraps?
     

    We use 3M vinyl wraps. We only use the leading vehicle wrap products, such as 3M IJ180cv3 vehicle grade vinyl and 3M IJ8518 over laminate.

  • 17. What kind of a deposit you require?
     

    50% at the time the order is placed / graphic design is required, the balance will be due upon completion.

  • 18. Do I need a permit for my sign?
     

    If you have a pylon sign and one of the faces need new information for a new tenant – than NO, if you’re installing a new Pylon sign instead of the old Pylon sign (new foundation may be required as the engineers are requesting bigger foundations now - than YES, if it’s a new sign on the building or on the ground around the building – YES.

  • 19. If I am getting a vehicle wrap made, how long will it take to complete?
     

    In the winter, it would be best to wash the car (basic wash) and leave it in our shop over night to climatize, so in the morning we can start working on a warm car as oppose to a cold car. The vinyl application will take 2 days for a full wrap and it would be best if we can keep the car indoors overnight. Decals may take anywhere from 2 hours to a full day, depending on the amount and layout.

  • 20. How can I remove vinyl letters and graphics from my glass doors and windows?
     

    We provide this service. However, if you would like to try to remove a car wrap yourself, you would need to work indoors with a heat gun, a plastic scraper, and have Rapid Tac Remover to remove all the glue residue. If it’s an outdoor sign and you’d like the vinyl removed, we would need to bring the sign indoors to perform the work.

  • 21. Will a vinyl wrap damage my paint after I remove the wrap?
     

    No, the vinyl wrap will actually protect the paint from fading. It can also prevent rusting (because it chokes the oxygen and will not allow rust to form) and some minor chips from occurring.

  • 22. What kind of materials do you use to create a custom sign?
     

    This depends on the application – whether your sign will be installed inside or outside, whether you want it to be long-lasting or temporary, etc. There are also different variations of the same material, such as different opacities and grades of vinyl. We can provide a telephone consultation to help you select the right material for your sign.

  • 23. Do I need a lighted sign?
     

    It is strictly the customer decision, if you do need lights - we offer them.

  • 24. What kind of Sign Materials can I use?
     

    There are many, we provide free consultation to discuss your needs, is it indoor / outdoor, exposed to sun all day long.

  • 25. What is the printed vinyl on the window that you can see out and graphics on the outside - called?
     

    Perforated Vinyl, The way it works is when there is more light outside that inside, the people outside will see the graphics and not be able to see inside, and the reverse is true as well.

  • 26. What should the size of the lettering be?
     

    So it’s visible... at what distance? 1" for 10' back is the standard rule of thumb.

  • 27. What size is the banner?
     

    Standard or normal (we can make banner at any size - what do you need?) Roll up banners have 3 standard sizes 24", 33", and 60".

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